Superior Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
Hotel · Shanghai · Shanghai Municipality
City Hotel Shanghai
A 4-star stay in the heart of Shanghai, close to the former French Concession and metro stations.
- Central location between French Concession and Jing'an
- Friendly, helpful staff
- Clean rooms with good amenities
8
Great
1433 reviews
Booking.com 8 · 1433 reviews
About
City Hotel Shanghai
City Hotel Shanghai occupies a prime spot on Shaanxi Road (S), placing you within easy reach of Shanghai's former French Concession and the Jing'an area. The hotel offers straightforward comfort: a restaurant, a bar, an indoor pool, and a wellness centre with sauna and massage. Rooms come with air conditioning, flat-screen TVs, and electric kettles, and many include a minibar.
Getting around is simple, with metro stations a short walk away. The hotel provides a 24-hour reception, express check-in/out, luggage storage, and currency exchange. A business centre and meeting facilities are available for those traveling for work.
With a guest rating of 8 out of 10 from over 1,400 reviews, the hotel earns consistently positive feedback for its location, value, and service. Breakfast receives particular praise for its variety and quality.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Prime central location — steps from the former French Concession and a short walk to Huaihai Road shopping street and metro stations.
- Friendly and helpful staff — guests frequently mention warm welcomes and attentive service, despite some language barriers.
- Good value for money — competitive rates, particularly for the central location and included breakfast.
- Satisfying breakfast buffet — guests appreciate the variety and quality, often noting it as a highlight.
–
Worth weighing
4 to weigh- Compact rooms — some guests found the rooms not very spacious, though bathrooms were noted as updated.
- Facilities below expectations — the lowest-rated category, indicating that some amenities may feel dated or inadequate.
- Check-in window is narrow — check-in is only from 14:00 to 18:00, which may be inconvenient for late arrivals.
- No pets allowed — the hotel does not permit pets, so those traveling with animals need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Twin Room
- 2 Single beds
- Shower
- Air conditioning
Executive Suite
- 1 King-size bed
- Shower
- Air conditioning
Twin ROOM
- 2 Single beds
- Air conditioning
Double ROOM
- 1 King-size bed
- Air conditioning
Superior Queen Room
- 1 King-size bed
- Shower
- Air conditioning
Limited Superior Double or Twin Room
- 2 Single beds
- Shower
Deluxe Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
Executive Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
Superior Double or Twin Room
- 1 King-size bed
- Shower
- Air conditioning
Limited Executive Double or Twin Room
- 2 Single beds
- Shower
Limited Deluxe Double or Twin Room
- 2 Single beds
- Shower
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/out
- No pets allowed
- Rooms/facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/cash machine
- Barber shop
Dining
- Restaurant
- Bar/lounge area
Wellness
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Massage
- Fitness centre
Services
- Room service
- Laundry
- Dry cleaning
- Tours/ticket assistance
- Business centre
- Meeting/banquet facilities
- Fax/photocopying
- Cots
- Babysitting/child services
Room Amenities
- Air conditioning
- Mini-bar
- Ironing facilities
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 1,433 reviews
Booking.com · 8 · 1433 reviews
8Verified guest“Good location and great value. The surrounding area has old, charming buildings with small streets and little shops. The main shopping street, Huaihai Road, is right next door.”
8Verified guest“We had a quiet non-smoking room. The breakfast buffet was generous with a good selection.”
8Verified guest“Excellent location. Breakfast was decent.”
8Verified guest“Good water pressure in the shower, a gym that's easy to use, and a nice swimming pool.”
8Verified guest“Breakfast and cleanliness were top-notch.”
8Verified guest“This hotel fit our needs perfectly—so central to everything. The staff were great, despite some reviews mentioning unfriendliness, we were always met with smiling faces. Breakfast was good, though we didn't have it included in our package and wished we had, as it would have been cheaper. We were in town for the F1 Grand Prix and I'd highly recommend it to anyone. The 5th-floor steakhouse and bar were fun and the food was excellent. The rate we got was a steal.”
04 — Location
Getting around Shanghai
The property sits in Shanghai.
Former French Concession: Wander the tree-lined streets, discover boutique shops, and dine at a range of local and international restaurants.
Huaihai Road: The nearby shopping street offers a mix of international brands and local stores, perfect for a shopping day.
5-7 Shaanxi Road (S), Shanghai, Shanghai Municipality, 200020, China
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-18:00
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 503 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 18:00, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool, along with a spa and wellness centre.
Is breakfast included in the room rate?
Breakfast availability depends on the rate you book; some guests noted it may be extra, but many praised the buffet.
What is the distance to the metro station?
The nearest subway station is about a 10-minute walk from the hotel.
The bottom line
City Hotel Shanghai is a dependable choice for travelers who want a central base with friendly service and good value. The location is superb, and the breakfast earns regular praise. While rooms can be snug and some facilities may not wow, the overall experience is positive for its price point.
8Our take: ideal for location-focused travelers.
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